Privacy & Policy

UOB Printers (“we,” “our,” or “us”) operates the website https://uobprinters.com/ (the “Website”). This Privacy Policy explains how we collect, use, store, and protect your information when you visit our Website or use our printing services.

We are a Lahore-based printing company established in 2005, serving customers across Pakistan with offset printing, digital printing, packaging, books, stationery, and other custom printing solutions. We are registered under NTN 1858835-2 and are members of the Lahore Chamber of Commerce and Industry (LCCI) and the Pakistan Association of Printing and Graphic Arts Industry (PAPGAI).

By using our Website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

a) Personal Information You Provide:

  • Full name
  • Email address
  • Phone number or WhatsApp number
  • Mailing address for delivery
  • Company name (for business clients)
  • Order details and design files
  • Payment information (handled by third-party processors)
  • Any information you share through our contact form or order requests

b) Information Collected Automatically:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website
  • Device information

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your printing orders and arrange delivery
  • To respond to your inquiries and provide customer support
  • To send order confirmations, updates, and invoices
  • To improve our Website, products, and services
  • To send promotional offers (only if you opt in)
  • To comply with applicable Pakistani laws and tax obligations
  • To prevent fraud and protect our business
  • To analyze website performance and visitor behavior

4. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies through third-party services such as Google Analytics and Google AdSense. These technologies help us understand how visitors use our Website and serve relevant content. For full details, please review our Cookie Policy.

5. Analytics Services

We use Google Analytics to understand how visitors use our Website. Google Analytics collects anonymous information such as pages visited, duration of visit, approximate geographic region, and device or browser type.

You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on: https://tools.google.com/dlpage/gaoptout

6. Advertising Partners

We may display advertisements on our Website through Google AdSense. Google may use cookies to serve ads based on your visits to our Website and other websites you have visited.

You can opt out of personalized advertising by visiting: https://www.google.com/settings/ads

7. Third-Party Services

We may share your information with trusted third parties only when necessary:

  • Courier services: For deliveries outside Lahore (TCS, Leopards, M&P, and others)
  • Payment processors: For secure transactions
  • Cloud storage providers: For temporary storage of design files
  • Analytics and advertising platforms: Google Analytics and Google AdSense

These third parties are bound by their own privacy policies and are not permitted to use your information for unrelated purposes.

8. Data Security

We take reasonable precautions to protect your personal information from loss, theft, misuse, and unauthorized access. This includes:

  • Secure server hosting
  • Encrypted file transfers for design files
  • Limited internal access to personal data
  • Regular security reviews

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Children’s Privacy

Our Website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Your Rights

You may have the following rights regarding your personal information:

  • Right to access the information we hold about you
  • Right to correct inaccurate information
  • Right to request deletion of your information
  • Right to object to certain uses of your information
  • Right to withdraw consent for marketing communications

To exercise any of these rights, please email us at uobprinters@gmail.com.

11. Data Retention

We retain your personal information only for as long as needed to fulfill the purposes outlined in this Privacy Policy, comply with legal and tax obligations, resolve disputes, and enforce our agreements. Order records and invoices may be kept for several years for accounting purposes as required by Pakistani tax law.

12. International Data Transfers

Our Website is operated from Pakistan. If you access our Website from outside Pakistan, your information may be processed in Pakistan or in other countries where our service providers operate.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date. Please review this page periodically.

14. Contact Us

If you have any questions about this Privacy Policy: